Word of Mouth
Consistently ask genuine customers for Google reviews after completed work.
Most businesses know reviews matter. The problem isn't knowing. It's remembering to ask. Word of Mouth makes asking for Google reviews a consistent part of how you do business, not something you forget when you're busy.
The problem this solves
You finish a job, the customer is happy, and you think 'I should ask them for a review.' But you're already onto the next job. By the time you remember, it's too late. The moment has passed. So your Google reviews stay thin, while competitors with more reviews show up higher in local search.
How Word of Mouth helps
Word of Mouth automatically sends a review request at the right point after a job is completed. If the customer doesn't review straight away, a polite follow-up is sent. The process is consistent and genuine. You're asking real customers who've actually used your service, at the right moment, every time.
How the process works
Job completed
A customer's job or transaction is marked complete in your system.
Review request sent
The customer is automatically invited to leave a Google review.
Gentle follow-up
If they don't review straight away, a polite reminder is sent.
Reviews come in
Genuine reviews from real customers build your Google reputation over time.
What's included
- Automated Google review requests after completed work
- Polite follow-up reminders for customers who don't review initially
- Google Business Profile connection
- Branded, customisable request messaging
- Review monitoring so you can see what's being said
- Integration with compatible CRM, job-management or payment systems
- Ongoing automation maintenance and support
What you need to provide
- A Google Business Profile (or willingness to set one up)
- Details of how jobs are marked complete in your existing system
- Preferred message wording and tone
Important to know
- •A Google Business Profile is required. CoryNet can help with setup or optimisation.
- •Works best when connected to a system that tracks completed jobs: a CRM, job-management tool, or payment system.
Ongoing support
CoryNet maintains the review request automation, adjusts timing and messaging, monitors reviews, and supports any integration issues.
Word of Mouth: frequently asked
Interested in Word of Mouth?
Book a free, no-pressure consultation to discuss whether this is the right fit for your business.