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    Cookie Policy

    How we use cookies and similar technologies on our website.

    Last updated: 13 July 2026

    This Cookie Policy explains how CoryNet uses cookies and similar technologies on corynet.co.uk.

    It should be read alongside our Privacy Policy.

    1. What cookies are

    Cookies are small text files stored on your computer, telephone, tablet or other device when you visit a website.

    Cookies can help a website operate correctly, remember preferences, maintain security and understand how visitors use the website.

    Some cookies remain only while your browser is open. These are known as session cookies. Others remain on your device for a defined period or until you delete them. These are known as persistent cookies.

    2. Similar technologies

    In addition to traditional cookies, our website may use similar technologies, including:

    • Browser local storage
    • Session storage
    • Tracking pixels
    • Scripts and tags
    • Device or session identifiers
    • Embedded third-party content

    References to cookies in this policy include these similar technologies where applicable.

    3. Who sets cookies

    Cookies may be set by:

    • CoryNet or our website platform: These are commonly described as first-party cookies.
    • External service providers: These are commonly described as third-party cookies.

    Our website and customer communication platform is provided by HighLevel, also known as GoHighLevel. HighLevel and its authorised service providers may set or access cookies and similar technologies where necessary to provide website, chat, security and measurement functionality.

    4. Types of cookies we may use

    Strictly necessary cookies

    These cookies are needed for the website or a service requested by you to function correctly.

    They may be used to:

    • Deliver website pages
    • Maintain website and account security
    • Prevent fraud or misuse
    • Support network and load-balancing functions
    • Remember your cookie consent choices
    • Maintain an active website chat session
    • Enable information you enter into a form or chat to be submitted

    Because these cookies are necessary to provide the website or a requested service, they do not normally require consent.

    Blocking strictly necessary cookies through your browser may cause parts of the website to stop working.

    Functional cookies

    Functional cookies allow the website to remember choices or provide enhanced functionality.

    They may be used to:

    • Remember website preferences
    • Remember whether a chat window has been opened or closed
    • Maintain continuity between chat interactions
    • Recognise a returning browser
    • Support embedded website features

    Where these cookies are not strictly necessary, we will request consent before using them.

    Analytics and performance cookies

    Analytics cookies help us understand how visitors use the website.

    They may collect information such as:

    • Pages visited
    • Time spent on a page
    • How a visitor reached the website
    • Browser and device type
    • General interaction with website content
    • Technical errors or performance information

    We use this information to measure and improve the website.

    Analytics cookies will only be used where they are enabled and, where required, after you have provided consent.

    Advertising and marketing cookies

    Advertising or marketing cookies may be used to measure advertising campaigns, build visitor profiles or show more relevant advertising on other services.

    CoryNet does not currently intend to use advertising or behavioural marketing cookies on this website.

    If we introduce them in the future, this policy and our cookie consent controls will be updated before they are used.

    5. Website chat cookies

    Our website includes a chat widget provided through the HighLevel platform.

    The widget may use cookies or browser storage to:

    • Load and display the chat service
    • Maintain a conversation session
    • Remember conversation or widget status
    • Associate messages with a contact or browser session
    • Prevent misuse
    • Provide notifications and replies
    • Measure the operation and performance of the chat service

    Information submitted through the chat may also be stored in our customer relationship management system. Further information about how we use chat information is available in our Privacy Policy.

    Where a chat cookie or storage technology is strictly necessary to provide a chat service you actively request, it may be used without consent. Any additional analytics, profiling or non-essential technology should remain disabled until consent has been provided.

    6. Current cookie categories

    The cookies used by the website may change when website features or service providers are updated.

    The following categories may be present:

    CategoryPurposeTypical durationConsent required
    Essential website cookiesWebsite delivery, security and core functionalitySession or limited persistent periodNormally no
    Cookie preference storageRemembers whether you accepted or rejected optional cookiesUp to 12 monthsNormally no
    Chat session storageLoads the chat widget and maintains an active conversationSession or limited persistent periodDepends on purpose
    Functional website storageRemembers optional website or chat preferencesVariesYes, unless strictly necessary
    Analytics storageMeasures website use and performanceVaries by providerYes
    Advertising storageAdvertising measurement or profilingVaries by providerYes

    A more detailed list may be displayed through the website’s cookie preference tool where available.

    7. Your choices

    When you first visit the website, you may be shown a cookie banner or preference panel.

    You should be able to:

    • Accept optional cookies
    • Reject optional cookies
    • Choose between available cookie categories
    • Continue using essential website functions without accepting optional cookies

    Rejecting optional cookies should be as straightforward as accepting them.

    You can change or withdraw your choice by using the Cookie Settings link displayed on the website, where available.

    Withdrawing consent does not affect the lawfulness of cookies used before consent was withdrawn.

    8. Browser controls

    Most browsers allow you to view, block or delete cookies through their settings.

    Blocking all cookies may prevent parts of the website, contact form or chat service from working correctly.

    Instructions are normally available through your browser’s help or privacy settings.

    9. Third-party services

    Our website may use services provided by third parties, including HighLevel and its authorised subprocessors.

    These providers may process technical information needed to deliver their services. Their use of information may also be governed by their own privacy and cookie documentation.

    We take reasonable steps to select appropriate providers, but we do not directly control cookies placed by independently operated third-party websites that you choose to visit.

    10. Changes to this policy

    We may update this Cookie Policy when:

    • Website functionality changes
    • Cookies or similar technologies are added or removed
    • We change a technology provider
    • Legal or regulatory requirements change

    The latest version will be published on this page, with the updated date shown at the top.

    11. Contact us

    Questions about our use of cookies can be sent to:

    CoryNet
    Email: privacy@corynet.co.uk
    Address: 16 Rosedale Gardens, Sutton-in-Ashfield, NG17 1ND

    We value your privacy

    We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of non-essential cookies. You can choose to reject non-essential cookies. Read more in our Cookie Policy and Privacy Policy.