Ada
An AI booking assistant that helps customers book through conversation.
Ada is CoryNet's AI booking assistant, named after Ada Lovelace, the British mathematician regarded as the first computer programmer. She helps customers ask questions and book appointments through a conversation, rather than leaving them to pick a slot from a calendar on their own.
The problem this solves
Online booking is convenient, but some customers have questions before they book. 'Do you cover my area?' 'How long does it take?' 'Can I bring my other car too?' If they can't ask, they might abandon the booking. Self Book shows them a calendar. Ada helps them get there.
How Ada helps
Ada combines conversational AI with CoryNet's Self Book system. Customers can ask questions, check details, and move towards making a booking, all through a conversation. When they're ready, Ada guides them to book a slot. If a question needs a human answer, she hands over.
How the process works
Booking setup
CoryNet configures Self Book with your appointment types and availability.
Ada's knowledge configured
Ada is set up with answers to common booking questions about your business.
Testing
Ada is tested with common booking scenarios and refined.
Customers chat and book
Customers ask questions and move towards booking through conversation.
Human handover where needed
If a question needs a real person, Ada hands over to you.
What's included
- AI booking assistant built on Self Book
- Answers to common booking questions
- Availability checks and booking guidance
- Customer detail collection
- Human handover where needed
- Initial testing and ongoing refinement
- Ongoing support and monitoring
What you need to provide
- Your appointment types, durations, and availability
- Common booking questions and their answers
- Any booking rules or restrictions Ada should know about
Important to know
- •Requires a compatible CoryNet Self Book booking configuration.
- •AI usage charges may apply based on actual consumption. These are billed separately and explained before activation.
- •Some complex bookings may still require human confirmation.
Ongoing support
CoryNet monitors Ada's performance, refines her knowledge, and helps adjust her responses based on real booking conversations.
Ada: frequently asked
Interested in Ada?
Book a free, no-pressure consultation to discuss whether this is the right fit for your business.