Alan
An AI website assistant that answers questions and captures enquiries.
Alan is CoryNet's AI website assistant, named after Alan Turing, the British computing pioneer. He sits on your website, answers common customer questions, and captures enquiries, even when you're busy or it's outside working hours.
The problem this solves
When a potential customer visits your website, they often have questions. What areas do you cover? How much does it cost? Can you come out today? If they can't find the answer quickly, they leave. You never even know they were there.
How Alan helps
Alan sits on your website and answers common questions about your business: your services, your areas, your opening hours, and anything else you configure. When a visitor wants to make an enquiry, Alan captures their details so you can follow up. He's not a replacement for you, but he handles the repetitive initial questions so you don't have to.
How the process works
Knowledge gathering
You supply information about your business, services, and common customer questions.
Alan configured
CoryNet configures Alan's knowledge base around your information.
Testing
Alan is tested with common questions and refined.
Live on your website
Alan appears on your site, ready to help visitors.
Enquiries captured
When visitors want to know more, Alan captures their details for you to follow up.
What's included
- AI website assistant configured around your business
- Answers to common customer questions
- Lead capture and enquiry collection
- Contact detail collection
- Human handover when a question needs a real person
- Conversation history
- Initial testing and ongoing refinement
- Ongoing support and monitoring
What you need to provide
- Information about your business, services, areas, and common customer questions
- Details of what constitutes an enquiry you'd want captured
- Any specific questions Alan should know the answers to
Important to know
- •Alan works on a CoryNet website (such as QuickStart).
- •AI usage charges may apply based on actual consumption. These are billed separately and explained before activation.
- •Alan's responses depend on the quality and accuracy of the information you supply.
Ongoing support
CoryNet monitors Alan's performance, refines his knowledge base, and helps adjust his responses based on real conversations.
Alan: frequently asked
Interested in Alan?
Book a free, no-pressure consultation to discuss whether this is the right fit for your business.