Reactivator
Turn your existing customer database back into opportunities.
Your past customers already know you. They've already trusted you once. Reactivator helps you reach them again with planned, sensible campaigns that bring dormant relationships back to life.
The problem this solves
Most businesses have a list of past customers sitting somewhere: a spreadsheet, an old system, a pile of emails. But they rarely do anything with it. The list sits there while the business keeps spending time and money chasing new customers, ignoring the ones who already know and trust them.
How Reactivator helps
Reactivator enables you to contact previous or dormant customers through planned campaigns. Whether it's a seasonal check-in, a service reminder, or a special offer, the campaign goes out to your list and any resulting enquiries or bookings are captured so you can follow them up.
How the process works
Free consultation
CoryNet reviews your existing customer data and systems to understand what's available.
Campaign planning
Together we plan the campaign: who to contact, when, and with what message.
Setup
CoryNet configures the campaign and connects it to your data where compatible.
Campaign launches
Your previous customers receive the campaign message.
Responses captured
Any resulting enquiries or bookings are captured and organised for follow-up.
What's included
- Planned reactivation campaigns targeting previous or dormant customers
- Campaign message configuration
- Capture of resulting enquiries or bookings
- Integration with compatible existing systems where possible
- Ongoing support and maintenance
What you need to provide
- Your existing customer database or list
- Details of any systems where your customer data is stored
- Input on campaign messaging and timing
Important to know
- •A free consultation is required to understand your existing systems, data format, and what's possible.
- •You must have permission to contact the customers on your list under applicable marketing and data protection rules.
Ongoing support
CoryNet maintains the campaign setup, helps adjust messaging and timing, and supports any ongoing reactivation activity.
Reactivator: frequently asked
Interested in Reactivator?
Book a free, no-pressure consultation. We'll look at your current setup and check whether this is the right fit.