What's included

Three service pillars designed to cover everything a small business needs online — working together, managed by one person.

Website

A professionally designed, fast-loading website built around your business goals. Up to 2 content updates per month included, plus performance monitoring as standard.

Build & design

Custom-designed site built to your brief, optimised for conversion and search.

Updates included

Up to 2 content changes per month included in your retainer. Additional updates billed at £85/hr.

Performance monitoring

Core Web Vitals tracked and maintained. Slow sites lose customers.

Uptime guarantee

99.9% uptime SLA. Incidents resolved proactively, not reactively.

Hosting & Infrastructure

Fully managed hosting so you never think about servers, certificates, or backups. Everything runs reliably in the background. Included as part of the Monthly Managed retainer.

Managed deployment

Code updates deployed automatically. Zero-downtime releases.

24/7 monitoring

Automated alerts and incident response. Issues caught before they affect customers.

Automated backups

Daily backups with point-in-time recovery. Your data is always safe.

Domains & DNS

Domain registration, renewal, and DNS management handled end-to-end.

Microsoft 365

Microsoft 365 setup and migration sold as a fixed-price project. Ongoing support included in your monthly retainer — or available standalone.

Setup & migration

Migrate from Gmail, legacy email, or set up fresh. Fixed price from £499, scoped per engagement.

User management

Add, remove, and manage users and licences as your team changes.

Security configuration

MFA, conditional access, and security defaults configured to best practice.

Ongoing support

1 hr/month included in your retainer — covers Teams, OneDrive, SharePoint, and day-to-day questions. Additional work billed at £85/hr.